Personal Data, including names, contact information and data on use of our website, is collected for the following purposes using these third party services:
Providing an online shop, promoting products and services and, managing orders.
MARKETING MANAGING NEWSLETTERS AND COMMUNICATIONS
Personal Data: e-mail address, names. Marketing Analytics Google Analytics analytics.google.com Personal Data: Cookies and Usage Data. For more information on Google’s use of information from this site please visit Google’s Policy page.
PRICING AND AVAILABILITY
All prices are listed in pounds sterling. The prices include UK duty and VAT, unless otherwise specified. Any delivery charges are additional, unless otherwise specified. Prices are subject to change without notice. We also reserve the right to terminate any promotional offer at any time without notice.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Products or Services.
Delivery options will be displayed at checkout. We aim to process and dispatch orders within 48 hours and deliver within four working days. Working days are classed as Monday to Friday. Any dates quoted for delivery are approximate only.
Deliveries are guaranteed and fully insured. Our carrier will attempt to deliver twice. If the recipient fails to accept the delivery or to respond to calling cards, the delivery will be returned to us. It is the recipient’s responsibility to communicate to us and/or to our carrier if there are any known issues related to delivery. There may be a charge for re-delivery.
We reserve the right to restrict deliveries or to withdraw services to individual addresses based on exceptional circumstances.
If our supply of the Products is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any Products you have paid for but not received.
We will begin the Services on the date set out in the order on the date we accept your order or on the date agreed with you during the order process. The estimated completion date for the Services is as told to you during the order process.
CANCELLATION AND REFUNDS
If you receive a Product that is damaged or faulty, we will always replace, refund, or recommend an alternative Product as appropriate. We reserve the right to collect faulty Product for inspection.
You may cancel your order up to 14 days after the day on which you receive your order. We will arrange to collect (free of charge) the unwanted goods and, provided all products are unopened and intact and the goods in its original packaging, reimburse the appropriate sum paid within 14 calendar days.
You may cancel your order in accordance with the Cancellation Policy and/or Quality Guarantee. You need to inform us you wish to cancel your order by contacting our Customer Services team using one of the methods in the “Contact Us” section. If you are e-mailing us or writing to us please include details of your order to help us identify it.
Refunds will be made to the same payment method originally used to make payment for your order. We will make any refunds due to you as soon as possible. If you are exercising your right to change your mind then, provided the Products are unopened and intact and the goods in its original packaging:
If we have not offered to collect the Products, your refund will be made within 14 days from the day on which we receive the Product back from you or, if earlier, the day on which you provide us with evidence that you have sent the Product back to us; and in all other cases, your refund will be made within 14 days of your telling us you have changed your mind.
It is against the law for any person under the age of 18 to buy, or attempt to buy intoxicating liquor or for any person over the age of 18 to buy or attempt to buy intoxicating liquor for any person under the age of 18. We are committed to upholding our legal and social obligations as a retailer of intoxicating liquor.
By placing an order for Products you confirm that you and the recipient of the Product is at least 18 years old. If our couriers are in doubt of the age of the recipient of any Products they will request some form of ID. In the event that this is not satisfied they are not permitted to leave the Product.
We may validate name, address, age and other personal information supplied by you during the order process against appropriate third party databases. By accepting these Terms you consent to such checks being made. If we cannot verify your age using this method we may contact you to ask for a driving licence number (or other evidence) in order to proceed with the order.
REPEATED OR FRADULENT USE OF VOUCHERS OR PROMOTIONS
Please note the separate terms and conditions applicable for any promotion or voucher you use to order Products or Services. In the event you repeatedly or fraudulently use vouchers or promotions to order Products or Services, we reserve the right to take action against you, including but not limited to reporting any fraudulent actions to the police and/or seeking to recover any sum properly owed. Please note that any fraudulent use of vouchers may be a criminal offence under the Fraud Act 2006.
We have made every effort to ensure the packaging of our Products are fit for purpose. Any Product broken in transit will be replaced as soon as we have been notified of the breakage.
All Products should be examined at the time of delivery. We cannot be held liable for any breakages once you have accepted and signed for your delivery. Please notify us of any discrepancies, shortages or damage within 48 hours of delivery.
ERRORS, INACCURACIES AND DATA OMMISIONS
Occasionally there may be information on our Sites or in our Services that contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Sites or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information on the Sites or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Services or on any related website, should be taken to indicate that all information in the Services or on any related website has been modified or updated.
COMPANY AND CONTACT INFORMATION
DATA CONTROLLER AND OWNER
Ipsosolo Ltd trading as Cask Liquid Marketing, No3, 60 Great Eastern Street, Shoreditch, London EC2A 3QR
Ipsosolo Ltd is a company registered in England and Wales with company number 06965876 and VAT Number 9875 188 52